Selling With Social Media: Creating and Pushing Content

I've already started to talk about social media, here: Social Media Network Marketing, Simplified What we want to get out of social media, as direct sellers, are network connections that will help us grow our business, and customers who are interested in our products. Those network relationships should be long term, or at least longer than a single sale. Obviously, social media connections will come and go, but you want to focus on developing long term relationships, trust and credibility on social media.

Of the four key social media networking marketing activities, this blog will focus on the first: creating and sharing content. In my first social media blog post, I mention spending 10+ hours a week creating content, and that you begin to see engagement after about 6 hours a week of work. Spend as much time as you can creating original, quality content.

Since this is a two step process (1. Creating Content, 2. Pushing Content) you will see details on how to accomplish both parts of the process. In addition, you will find a summary of the top marketing Social Media Channels, the best time of day to share and the frequency of sharing.

Creating Content

The quickest, cheapest and easiest path to creating content is to create a blog. A blog will keep all of your content in one place, it is technologically one of the least challenging, and it offers one of the highest values. Another benefit of a blog is that you begin to build your personal brand. (See my blog post about personal branding, here: Personal Branding Yourself For Direct Sales)

Here is the challenge with creating content, such as a blog. You need a few content creation tools.

Social Media Accounts. Yes, you share your content on social media accounts, but you also acquire content from those same accounts. Spend some time setting up social media accounts, and begin following people. (I am currently on Facebook, Twitter, Instagram, Pinterest, LinkedIn and YouTube.) It is highly recommended that you use your own name for all of your social media accounts, in order to develop a strong personal brand. Follow the people you are interested in. If you want to focus on nails, follow ALL the nail artists and nail art people you are inspired by. See what they are talking about, read their blogs, view their images, and see who they follow. As you begin to follow people, you will begin to experience follow for follows. Be careful about this: if you spend too much time following, and not start to provide content for your followers, they will begin to fall off over time. As you develop followers, make sure you begin to give them content, too.

A Spiral Notebook. I am a professional writer. Yet, I surprisingly do not always go straight to my laptop to write - I pull out my old school spiral notebook. Physically writing does a few things for your brain that computers are not able to do. (There is a while bunch of brain science research on this.) With your spiral notebook, begin to collect ideas. Write down things you want to blog about, things you want to research, and ideas you have for content. If we are still talking nails, maybe your list would look like this: tools used to create nail art, my favorite spring nail artists, how to make suchandsuch nail art step by step. Start with your passion, and you will quickly have a list of things to write about! I also use my spiral notebook to outline or draft my content, but not everyone likes to do it that way.

Technology. The tools I recommend are: a computer/laptop with a full size keyboard and mouse (makes the content management process much easier if you have access to this tool), a smartphone, a Google account. That's it! I use my Google account for email, Google docs, sheets and slides, and Blogger (though some people prefer WordPress).

Images. Finding images can be tough, but people are visual and images are a necessity. Be careful about using other people's images, as there are copyright issues. I have had the most success with either taking photographs myself (of products, of myself, of things I like) or creating images by layering text on top of backgrounds. Images up the ante on your content - it attracts people to your textual content with visual enticement. Images help people to connect to your content, and if there is a product involved, seeing the actual product encourages people to purchase.

Pushing Content

PUSH your content. Once you have created your content, you need to get that content in front of people. Share the link to your blogs on your Facebook, Twitter, Instagram, everywhere you have social media accounts.

"Sharing quality content across your social channels is one of the most important things you can do to engage your audience and attract new followers." 
Source: http://sproutsocial.com/insights/social-media-editorial-calendar/

Editorial Schedule. The biggest tool you should be using is something called an "Editorial Schedule". What content will you be posting on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday? An editorial schedule will include your blog posts, and it will also include all of the content *around* your blog post. Share key products related to that post, industry news, inspirational images, trends, summaries from other people's blogs, headlines from related magazines, images you curate, Pins that are in the same category. Try to share the minimum recommended below for each channel. (It's not easy, I know BUT the closer you are to that goal, the closer you are to building your social media presence to where you want it.)

I use a tool called Hootsuite to schedule my content shares throughout the week. I know other people prefer to use Buffer.

One more time, for people in the back: THE MORE ORIGINAL, QUALITY CONTENT YOU CREATE AND PUSH, THE MORE ENGAGEMENT YOU WILL SEE.

Social Media Channels

Channel	Content	Times	Minimum	Maximum
Facebook	I like this new makeup.	between 1pm and 3pm	3x per week	10x per week
Twitter	I'm wearing #makeup	noon, 5pm-6pm	5x per day	none
Pinterest	Here's an infographic of makeup.	2pm-4pm and 8pm-11pm	5x per day	10x per day
Instagram	Here's a filtered photo of me wearing makeup.	1pm-4pm	3x per week	10x per week
Google+	I can't find any makeup here.	9am-11am	5x per week	10x per week
LinkedIn	My skills include wearing makeup.	7am-9am and 5pm-6pm	2x per week	5x per week
YouTube	Here I am showing how to apply makeup.	2pm-4pm	1x per week	5x per week

(Content ideas modified from The Cyber Advocate's "donut" example.)

How do I know it's working? Measuring your social media efforts can be done in a few ways. Many social media channels, blog tools, offer some kind of analytics that show you how many people have viewed that content. When you shorten your links back to your estore, use bitly, which will also track how many times people click on that link. To measure your personal brand and social media health, use a tool called Klout, which gives you  a score based on your social media presence strength. Finally, the key indicator whether your social media content is working is customer engagement: are people communicating with you? are there sales happening on your estore? If you are not seeing that, focus on creating and sharing MORE content. I read somewhere that you will not start to see customers until you have at least 1,000 blog posts! It will take time. Be patient.

6 Stepping Stones for a Successful Side Hustle

A side hustle is a small business you run on the side, or a part time entrepreneur gig. Everyone should have a side hustle that follows a passion. < if you love beauty, then a beYOUtiful business is perfect for you! > To make that side hustle really work for you, you have to get into the hustle mindset and set up a smart operation.

Play

Your side hustle should include your personal passions. Be sure you enjoy what you are doing. Make the side hustle a game. Create challenges for yourself, and compete with yourself to reach those challenges. Make this a gaming mindset - Today, I will network with 5 new people. Or, This week, I will make $500 in sales. Participate in incentive challenges. Have fun! This idea of gamification of the side hustle makes this work feel more like play and passion and less like, well, work. Goals become much more fun and achievable when goal setting, goal working and goal tracking is set up like a game. Customer loyalty cards (spend $100, receive $10 in product) carry this idea to your customer base. Runners always try to beat their last run time or distance. Imagine your side hustle as a series of marathons where you earn a “medal” for completing a specific marathon “goal”. If you enjoy playing games on your smartphone, consider the Proof! app which turns your side hustle into an app game. Find fun ways to self motivate and hold yourself accountable in order to reach your daily/weekly/monthly/yearly goals!

Flexibility

Sharp business people need to be able to adapt quickly. Be prepared for obstacles and have a plan ahead of time on how to navigate those obstacles. Work on building a toolkit that you can pull from when the moment arises that you need it. For example, if you are selling a product, make a list of objections ahead of time and then write your counter argument to each objection. In this way, you are prepared to respond immediately to the objection. Know your policies (or the policies of your mother company, if you have chosen a direct sales side hustle). Know your products and be ready to explain the benefits of your key product lines. Provide choices to customers. When you tell a customer that there is only one option, they will choose the “No” option. If you offer three different “Yes” options, they will likely choose one of those. Actively listen when customers speak, and seek solutions for their concerns. Present them with options they can use to solve a problem they are having; don’t lead with your needs, follow what they say with solutions for them. Be willing to try multiple paths. It is a good possibility that you will find success on one solid path at some point, and you can devote most of your efforts to that one path. Be flexible and open to the possibility that are multiple paths to a goal.

Resourcefulness

Be resourceful with spending. The less money you spend in your side hustle, the more profit you will see. True, you have to spend money to make money, but before spending look for alternatives, shop for discounts, ask around for help. Being resourceful and seeking low cost or no cost resources keeps your expenses low, and your profit high. Be resourceful when dealing with challenges. Finding creative ways to problem solve will prevent you from wasting time and money. If you encounter a problem, make a list of possible solutions. Which one is the least painful to implement? Be resourceful with situations. Instead of striking up a conversation with one person at the store, find a way to have contact with everyone you walk past, even if it means just making eye contact and smiling. Resourcefulness is optimizing every decision you make. As a part time venture, your side hustle means you probably have limited time, so use that time very thoughtfully.

Perseverance

A hustle means daily work. Every single day. For years. As many hours every day as you are able to commit. A few social media posts a week or a handful of knocks on doors a week will not make your business successful. In order to find success with your side hustle, you need to put your offer in front of as many people as possible. Put in the hard work, and do it daily. Take advantage of and leverage “down time”. Many will argue that it is perseverance that makes success happen. It is that “go getter”, “don’t quit” attitude. Go into your side hustle with a positive attitude. Think you will succeed and you will. There are always two outcomes to difficult situations: 1. you persevere and make it happen, or 2. you give up. Every time you persevere and work through a problem, you become stronger, more confident, more empowered. You learn from mistakes, you apply that learning to future situations and you improve. Perseverance requires daily discipline and developing habits. Use powerful side hustle habits like not sleeping in or staying up late, avoid distractions, take care of your body, mind and spirit, dedicating a specific chunk of time every day to your tasks. Always be working your side hustle.

Focus

We all know that small distractions lead to lost productivity. Don’t waste time on time wasters. Checking Facebook, sleeping late, watching tv shows, gossiping - are all serious time sucks. Don’t get pulled into the black hole of non-productive distractions. Managing time well is a critical piece to success. Effective time management incorporates scheduling, organization, list making, prioritizing, and leveraging “found time”. Maintain a calendar for all of your activities. Block out chunks of time for non-side hustle related activities and commit specific times to your side hustle. Then plan that time carefully. Organize sales materials, customer contacts, products, financials - all of it! Great organization saves time and contributes to more sales and better customer service. List making gives you huge advantages. Make lists of sales ideas, people to contact, content to create, skills to learn, training videos to watch, etc. Prioritize your actions to make the most efficient use of your time. What actions will give you the highest return for the least amount of work? That’s a good starting point. Using your lists, separate the wheat from the chafe. Pursue the actions that will give you the most benefit, and avoid doing meaningless, “busy work” tasks. Huge hint here: The more face time with people, the better! Connecting with your network should always be a top priority. Finally, take advantage of random found moments. Use those small bursts of found time to complete some of the smaller, lower priority tasks.

Relationships

Building relationships is the number one secret formula for success in business. Find people to network with, not sell to. Find women who need beauty solutions. Find customers wanting innovative products. People want to feel like people, not potential customers. Long term success depends on being friendly, likeable, trustworthy and helpful - consistently and reliably. Developing a social network that brings a financial return to your side hustle takes time and tact. You can’t push people to buy, they spend money on products they want when they are ready. Creating and nourishing those relationships takes patience and deliberate effort. It is critical that you genuinely care about your network, that you offer real value with your product/service, and that you persuade rather than push people into transactions. Only an authentic network will lead you to a sustainable side hustle.

Striving For Financial Independence

Creating wealth, earned income, passive income, financial independence. If you are a new entrepreneur, these are phrases that might be newly added to your lexicon.

Wealth and income lead to financial independence. But it can take a REALLY long time! Building wealth and increasing income takes time and, you guessed it, hard hard work.

Many people live paycheck to paycheck, or are unable to even pay their bills. It’s a common place to be. Others have no problems paying bills, have no debt, have disposable income and don’t even have to work. What’s their secret? Inherited wealth? Zero debt? Saving every little penny? Playing the stock market?

Earn more, spend less.

This is a super simple concept, really. Yet, it is so much harder to put into practice. To develop wealth, increase income and work toward true financial freedom, you have to earn more and spend less.

That is what makes direct selling such an ideal opportunity.

I am trying to reach financial freedom using the supplemental income model. Here’s my scenario: I work full time. I teach. With that full time income, I am trying to cover my household expenses, like the mortgage, bills, student loan debt, etc. It’s really hard, let me tell you!

The beauty of direct selling is that you can utilize the opportunity for full time income, or as additional income to what you already earn.

When you join Avon, it’s only a $15 investment. I like to suggest you invest a full $100. You don’t have to, and Avon only requires $15 to become an official representatives. (Other direct selling companies have varying investment and start up costs. Avon has one of the lowest, has longevity, and has a huge product catalog.) When you set aside $100 to invest, the remainder can be used for business cards, tools, supplies, or other items that will help you launch your business. Spend any more than that $100, and you start to experience investment loss.

Earn more, spend less.

Earn more with direct selling opportunities. For every sale you make, you will earn. That is how direct selling companies are designed to work. This doesn’t work if you spend for yourself. You absolutely have to rely on finding customers and making sales.

With direct selling companies like Avon, you can earn. Earnings are real, they are reachable. There is a wonderful group of very real, very hard working women who are at the top of earning with Avon. They know how to be a direct sales representative, and how! Lisa Wilber, Molly Stone-Bibb, Lisa Monoson, Emily Seagren, Theresa Paul, Milagros Garcia, Lisa Scola, Linda Montavon, Jennett Pulley… they are all leaders, all making Avon work for THEM, and all working to make Avon awesome.

There are about 300,000 Avon representatives in the United States. The ones who are ridiculously successful don't have a secret, they make their own magic, they all have extraordinarily positive attitudes, they all have very unique approaches, and they all work VERY hard to reach their goals.

Earn more, spend less.

There is gold at the end of your rainbow. 

You just need to create your rainbow!

How? How do you earn more profit and spend less? This is totally possible, and here are 3 very specific, very effective ways to do it:

Have a plan. When you launch any business, you need to create a well thought out plan. That plan includes how the business will operate, how you will market your products or services, and specific actions you will take during the first year of your business. * See my beYOUtiful business plan template * (need this file in a different format? contact me!)

Leverage social media. Your family, friends and acquaintances are on social media. Future customers you haven’t met yet are on social media, too! The more you use social media, the more networking opportunities you will have, and the more your network connections base will grow.

Run your business like a business and not as a hobby. Direct sales can effectively be used as a hobby, or as a short term funds goal (i.e. selling for 3 months to earn enough to buy holiday gifts). However, to create and maintain a successful direct sales business, you need to run it like a business and NOT like a hobby! You really need to actively being doing something productive for your business every single day.

Direct Selling Business Skills

Communication

Networking marketing, or direct selling, is completely dependent on communication. Interpersonal communication is how we network, how we create and build crucial relationships, and how we sell. Developing strong communication skills is the very first business skill a new direct sales representative should focus on. Communication skills encompass interpersonal (in person) and written communication, including online.

Time management

How you work your business is completely up to you; that could be some time, part time, full time or over time. However much time you devote to your beauty business, you will need to develop time management skills in order to maximize your efforts in the most efficient way possible. The best time management is like an epic to do list. It is critical to have a plan and a schedule and to manage the calendar carefully.

Organization

As a direct selling representative, tight organization skills will lead to more success. Customers, the order process, products, finances, events… all of the pieces of direct selling has to be effectively organized. My Avon organization includes a combination of physical organization systems, binders, and online files.

Innovation and Problem solving

Direct sellers will encounter problems. A customer’s favorite product will be discontinued; perhaps they will react to something new, or maybe a product was broken during shipment. Being innovative and working to solve problems in the most creative way will contribute to success. Problem solving is best approached with problem processing: what is the problem, what are the possible outcomes, what are some options for solutions, putting the solution into action and then following up to ensure the problem was, in fact, solved.

Customer engagement

Direct sellers have to develop impeccable customer service skills because we are directly serving our customers. We create those connections, guide customers through product choices and then support them after the sale. Customer engagement uses a complex set of skills that combine to ensure that the customer is satisfied. These offshoot skills include verbal communication, listening skills, situational analysis, the ability to control emotions and be professional, knowledge of policies and procedures, an understanding of psychology, and always being willing to improve the relationship.

Technology literacy

Technology is one my personal expertise areas. However, I know that technology is not the easiest thing for everyone. With everything moving to an online world, it is critical that to stay current direct selling representatives have to be able to navigate social media, the cloud and other technology pieces. I use a variety of technology tools to create content for social media, to manage and organize my business, and to work towards greater success as an Avon representative. Fortunately, most of the tools I use are free, but not all are easy to use.

Soft skills

Soft skills are the most challenging business skills to acquire, but if you know how to approach the challenge of developing soft skills, they will develop and strengthen over time. Soft skills have to do with how someone handles a relationship emotionally. It is the ethics, etiquette, social skill, leadership, flexibility, empathy, individual motivation, self confidence and work ethic that you bring to your business. This is the idea of being a “people person” and also of being a “positive person”. Thankfully, soft skills don’t have to just exist or come naturally, they can be learned. I feel the best ways to develop these introspective skills is through activities like journaling, habitual daily practice and time. By the way, your soft skills are also very much brand YOU because soft skills are often tied to your personality, your attitudes and how you portray yourself to others.