Quit Hating On Direct Sales

"Stop trying to sell me stuff on Facebook!"
"Direct sales is a pyramid scheme."
"MultiLevelMarketing is annoying."
"I've lost friends because they try to sell me stuff."

There is a lot of hate about direct sales companies. A. Lot. Of. Hate.

All of this negativity has really made an impact on direct sellers, and quite frankly, I'm fed up with it.

A short disclaimer to representatives, especially new reps: DO NOT TRY TO SELL TO YOUR FRIENDS AND FAMILY! Offer once, say you are doing this thing, and then never "prospect" them again. Continue to offer catalogs, or share new products through email, but do not push them. They will know where to go to get xyz, and you will prevent damaging the relationship.

Here's why everyone needs to quit hating on direct sales: 

I think you misunderstand how supply chains work.

As much as you think it is easier for you to go to the store and buy something there, the product supply chain at your local Walmart is much more damaging than buying similar products from a friend. It won't kill you to help by spending the same dollars with someone you know rather than buy from a chainstore. The profit from buying from your friend goes to helping them buy groceries, pay for heat or electricity, or clothes for their kids. You know where your money goes when you buy from a drugstore? I'll give you a hint, it's not the cashier.

Working retail is an awful experience. The hourly wages are ridiculously low, employees are frequently kept "part time" so that the company does not have to offer benefits to them at any point (like, you know, health insurance), and retail employees can lose their job any moment - especially true if a customer has a bad day and blames that employee.

Let's compare that to direct sales. Direct sales representatives have control over their businesses. The product goes directly from the manufacturing company to the consumer, directly through the sales representative. Would you buy products from a seller at a market stall? or a farmer's market? or a craft fair? It is NO DIFFERENT than someone manufacturing products themselves and then selling those craft products to you, except the products are manufactured by the company, so there is higher quality control, best packaging, and more options.

Even when you purchase products "directly" using Amazon, the original seller does not earn that much from the sale. Amazon gets a good chunk. So, yes, it's a great marketplace online. But Amazon is simply warehouses holding products, just like retail stores holding products from multiple manufacturers. And what, exactly, do you know about those manufacturers? In a supply chain, the manufacturer and the end consumer are incredibly distanced. A product goes through multiple hands and multiple locations before landing in your shopping cart. And every step of that supply chain, people take a chunk of money from the transfer of those goods. So, the more "middle men" involved, the less of a profit everyone makes. It's just not necessary. It's not even convenient.

I *hate* shopping retail stores. They often act like the customer owes them for existing. Whatever happened to the customer was always right? Because it sure doesn't feel like that anymore. On the contrary, purchasing products from a direct sales representative eliminates that costly supply chain, so the "seller", the rep, earns more profit from you purchasing that product. In addition, you have a person, an individual, that you can always connect with about your product, about your purchase. Sure, you can always take something back to Walmart, but have you ever had to stand in line to return something there? And then not have the receipt? Or maybe have to explain why you don't want that product anymore?

Direct to consumer is how mail order companies used to work. It's how many online retailers work now. And it is how individual direct sales representatives work.

You aren't really sure how much of an impact it makes on individuals.

Selling is hard work. It takes investment, skills, and a healthy dose of confidence. Successful direct selling is not easy. It is ridiculously challenging (and rewarding) hard work. Doing so does not reduce someone's credibility. Selling product is a form of income that has sustained for thousands of years. Trading product prior to that.

Direct sales requires product expertise, consumer buying knowledge, and some serious skills in managing a business. People keep referring to it as "entrepreneurship" for a reason. It takes a lot of effort and knowledge. Working from home requires risk, skill and commitment. Plus, to be successful, you have to be a strong communicator, a positive personality, and a whole slew of other personal qualities. Yet, it's viewed negatively? And direct sales reps have lower credibility? Are you freaking kidding me? Why?!

So, when you say you hate direct sales, and Facebook parties, and people asking if you would like to consider buying the products they sell, you are essentially saying to them that they are not good enough for you. Way to judge. So, in order for them to be better, they need to work retail at Walmart? Where their pay is minimal, there are no benefits, and zero chance of future growth. Instead of supporting a developing business owner, who is honestly working to improve their skills, you would rather they take a crap job that pulls them away from their family on evenings and weekends. Or perhaps because they do not necessarily have a college degree, that's not good enough for you? They need to be better people by getting a college degree? It is this detrimental, negative perspective that makes me really frustrated when people say "I hate direct sales."

So, now that I am sure I have thoroughly offended you, go buy your candles at Walmart, and your Cover Girl makeup at the local drugstore. Ask the cashier when the last time was that they had benefits through their employer. Maybe someone is using direct sales to make enough to pay for college classes? Or by a used car so they can drive to a job? Evaluating someone's why for doing direct sales is mean and rude. So, don't buy product, if you don't want to. That is your choice. But stop judging other people's choices. Please and thank you.

Seeking: Blog Writers, Lifestyle Photographers, Product Testers, Influencers

Business has changed. Social media has been accelerating at breakneck speed, and it is literally everywhere now. Businesses have been using content marketing through social media networks, and over the past few years, social has risen to become THE primary marketing tool for companies that sell consumer products over the internet. Facebook, Twitter, Instagram, YouTube, Pinterest, and others, are all tools to promote and communicate socially. And this format of marketing is not going anywhere.

This is a HUGE opportunity. Many companies have a very specific marketing plan for television, print and radio. However, companies are struggling to move into the social space because it is such a different way to market.

Companies that sell through direct representatives have an opportunity to really excel in the social media space. Why? Because social media is about two things: individuals and relationships. Social works best when it is individual people connecting through relationships within the social media space. This is ideal for direct sales because the individual representatives can really showcase themselves and the companies products in conjunction.

The true opportunity comes because more content is needed. Content creation is still an enormous opportunity, and the more content that can be created around a product or a company, the more that company will excel within the social media space.

What does social media content look like? It looks personal, it looks unique and it looks valuable. It is authentic. And it looks different for every single platform, which is part of why more of it is needed. Facebook content looks different from Tweets, which look different from Instagram, which is definitely different from video social like Vine and YouTube. The mood is also something to consider. Is the content funny, inspirational, informative, promotional, educational? New, fresh, authentic, valuable content is very needed.

Content forms can include:

• blogs

• photography (all types, but flat lay photos, especially in Instagram, are on trend in social)

• tweets and retweets

• Pinterest images and infographics

• product reviews

• videos (short, highly engaging videos are really starting to define social media this year)

• interactive, such as quizzes, games, tools, and apps (a true need: there are nearly none for beauty, but people are clamoring for them!)

Would you like to blog?

Do you want to write informative blog posts about people, products and your love of beauty? Like to share everything that's going on? new products, news, promotions, and sales? As a blog writer, the name of the game is share, and often. Blogs should have editorial schedules: write about new products on Sundays, write about the upcoming week's promotions on Fridays, and so on.

Blogs should be an engaging blend of text and images. The content should be useful to the reader... people should be able to get something valuable from the blog post. If you like the idea of researching expert information, writing quality, fresh content, consistently, then start writing blogs!

Qualifications:

• Grammar and writing skills
• Able to create original and engaging blog content
• Passionate about sharing your love of beauty

Want to learn more about being the best blogger?

Are you creative with a camera?

When you are out, are you the type of person to pull out your smartphone and start shooting pictures? Do you love taking selfies, or photos of your makeup hauls? As a photographer, you really have a lot of fun, creative things you can do and then share on social media channels like Instagram.

Photographs about beauty come in a variety of formats: lifestyle photographs of people, well lit professional style photographs, even flat lay product photographs. (Which are really hot on Instagram right now, by the way). If you love the idea of using your smartphone, digital camera or even high end SLR camera to take gorgeous photographs, then start shooting!


Qualifications:

• Creative photography skills
• Enjoy shooting photographs of people 
• Able to setup a creative scene

Looking for some great lifestyle photography tips?

Do you love trying new beauty products?

Do you pick up the newest lipstick, eyeshadow palette or beauty gadget (BeautyBlender anyone?) just to see how it works? Would you love to try new fragrances or fit new clothing styles? As a product tester, you try out new products for quality, look, feel, and other consumer focused characteristics.

Product testers are usually the first to buy something that has just been released to market. Often, the new products are part of a product review - sometimes done using video and shared out to YouTube.

Qualifications:

• Connected with beauty news, new products and trends
• Like reading or watching new product reviews
• Love to try out new products when they are released

Check out some pretty intense tips for top product review writing.

Are you an influencer?

Image makers are at the top of their industry. They are the people that influence what others do, and they are very much trendsetters. Becoming an influencer takes expertise and patience in order to build a loyal and trusting following.

Influencers have the ability to create action, and are often the go to resource in their industry. To be a beauty influencer, you have to focus on developing ultra high quality content, network and build a strong presence over time. It can be done!

Top tips for becoming a social media influencer.

Qualifications:

• Want to be a leader in beauty
• Reliable image maker and able to share expert news with many people
• Connect with people... daily

If this business lifestyle sounds great to you, you can do it. Right now. Build your very own business online, write blogs, take photos, test new products and influence others through social! You have the power to create this rockstar social media presence, and you can do it in conjunction with a wonderful company that offers amazing beauty products.

Strategies for Direct Sales Facebook Parties

Let's have a party! Facebook virtual parties can be just as effective, if not better than home, in person parties. It's easy to get this party started. I'm giving you some great ideas on how to make Facebook parties work for your direct sales, especially if you have been trying Facebook to promote and it's just not working the way you want.

Facebook is fussy. Many representatives in direct sales are finding Facebook advertising challenging or not providing the return expected. Some of this has to do with Facebook's policies and algorithms. Some of this has to do with content that the direct seller chooses to push. Part of the problem is that Facebook's "Events" feature is meant to promote live events, not virtual events. I think that's a design failure on Facebook's part, but that's neither here nor there.

Considerations when creating a Facebook party: Event, Guests, Content, Engagement. EGCE doesn't spell anything cool, sorry. CEEG or GEEC either.

Event

To create a Facebook party, first make sure you have a Facebook business page for your direct sales business. (Creating business events from a personal page can cause problems with Facebook because it may violate their terms of service). From your Facebook business page, Create a new, PUBLIC event. I cannot stress this enough. So many people create social media content that is hidden behind their privacy filter. Make your Facebook Events PUBLIC. Make your Instagram PUBLIC. No one can see your content if it's not.

The Event Photo should be carefully crafted. You want something visually interesting, not busy, and low on text overlays. Guests will see this as a small thumbnail at first, so make sure it represents your event in a visually stimulating way. Also, adhere to the 1920 x 1080 image size in your design.

Make your Event Name powerful and relevant.

The Location should say Virtual, or Online.

Date/Time can be a single date or a time frame. On one hand, a single, short event will create a sense of urgency with guests. On the other hand, a time frame of several days expands guest participation because they can jump in at any time. A single, several hours long event or a 2 or 3 day stretch are the ideals;  anymore than 5 days can get annoying.

Co-hosts is useful if you are partnering up with another representative, or if you have a hostess. Another trick for Co-hosts? Add yourself, and as many friends as are willing to "co-host". What this will do is broaden your invite reach. Keep the invites low-ish though, or it will be id'd as spam.

Ticket URL is meant to purchase real live tickets to a real live event. I'd like to say use the link to your estore here, but I have to admit I have not tested this, and I'm not 100% sure what the policies are. If I discover this information somewhere, I will surely update you!

Description is very important. Copywrite this carefully. Your description should give specific information about what guests will experience, as well as the products or product lines you will be sharing.

I would choose Community > Shopping as the Category. Just making your event goals transparent may increase participation. Do not mislead your guests.

Leave Only hosts can post on the event wall unchecked. You want people to post; conversation is engagement and engagement leads to sales!

Guests

You want as many guests to join your event as possible. Invite all of your friends, ONCE! Don't be a spammer. Have your co-hosts invite their friends, once.

Promote your event outside of Facebook, with the linky back to the Event page.

Send out reminders leading up to the event to encourage more people to jump in.

Content

Have a purpose when you create a virtual Facebook party. Are you trying to:

• Introduce a new product or product line?
• Create a community?
• Answer questions about your opportunity?
• Promote a specific campaign?
• Acquire new leads and customers?

Make sure you focus your content on that purpose. Answer questions about other products and services, if they come up, but make sure you have a niche focus for your party. Focus on one product, or a newly released product, or successes customers have had. Even make it a problem solving event, if multiple customers have had questions about something.

Engagement

Your shares are critical. Share content that is related to the focus of your Facebook party, and work to create guest engagement. If people are posting on the wall, asking questions, making comments, participating or responding, those crickets mean no sales for you.

Hold Party Games to Make Guests Feel Like Individuals

OK, so there is this social media concept called "gamification". Essentially, humans want to enjoy their experience, so when interaction is turned into a game, they tend to engage more. I'm not going to go into this in too much detail (yet) because I haven't learned enough about it, but the same idea holds true in educational settings. (If you have kids, ask them if they have ever played Kahoot! in school and see their reaction.) Get kids involved by making learning fun. Get adults involved by making social media fun. Have party games about your products and about your customers. Make the games personal and relevant to individuals. Make guests feel special. Bring them in, and make it about them.

Take a look at my list of Facebook Games!

Offer Promotions Coupled with a Call To Action

When people shop, they want products that will work for them, but they also want to feel like they are getting something special. Offer as many promotions and discounts as you can. Give them exclusivity. Encourage action based on losing the opportunity to a discount. "20% discount on x product, available only from 6pm to 7pm today!" or "Free shipping coupon code expires Tuesday. Order now."

Provide Explicit Product Images, Information and Instructions on How To Order

Sounds crazy, right? Sell more product and get more customers by saying, explicitly, THIS is my product, THIS is what it does for you, and THIS is how you can get it. Don' make potential customers hunt for how to buy, or work to get the products you are promoting. Engagement that leads to sales will decline if it's too hard for them. Make it super simple to spend money on what you are selling.

Want to promote more and get more sales? Go create a Facebook event, and engage your guests with great content!